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To the anonymous reviewer: I am the President of Sweet and Baker Insurance Brokers and take any concerns of poor service very seriously. I am available at your convenience to be contacted about our service on my direct dial phone 415-512-2110 or by email at bcallander@sweetandbaker.com I would greatly appreciate any poor service to be reported to me directly so I can understand the situation and try to resolve ASAP. We constantly strive to provide excellent service. Many thanks, Bruce Callander President Sweet and Baker Insurance 415-512-2110
openlist - user review - 01/20/2008
Sweet and Baker put one policy from one insurer in front of me because it was the best policy for them to write as opposed for me to have. I went to Sweet and Baker because the promise of a broker vs. an agent is to have a range of options and brands from which to choose the coverage/policy that matches your needs. Sweet and Baker provided only one policy option from one provider, and told me it was the right policy for me as oppsosed to asking me what I was looking for. It was much less competative than any other policy I reviewed. In addition, following the first conversation, it was very, very difficult to get in contact with Roberta Gonzales, SVP. It took 3 business days to return phone calls, she requested information after I had already provided it via fax, and talked at me instead of with me. I absolutely would not recommend Sweet and Baker.
openlist - user review - 11/07/2007

